Warranty Policy

Warranty Policy – Accfarm

At Accfarm, we are committed to providing high-quality accounts as described. To protect our customers’ rights, we apply the following warranty policy:

1. Scope of Application

  • Applies to all accounts purchased at Accfarm.store.

  • The warranty period is specified for each product 12 hours

2. Warranty Conditions

  • Account cannot be logged in, has incorrect information, or does not match the description.

  • Account is disabled/banned within the warranty period without customer violations of the platform’s policy.

  • Customers must provide the order ID and evidence (screenshot/proof) when requesting a warranty.

3. Cases Not Covered by Warranty

  • Customers change account information (email, password, phone number, etc.) leading to loss of access.

  • Customers use the account in violation of the platform’s terms (spamming, running prohibited ads, abuse...).

  • The account is beyond the warranty period.

4. Warranty Solutions

  • Replacement with a new account of the same type.

  • Or a refund (if replacement accounts are not available).

5. Warranty Request Process

  1. Contact our support team via Live Chat or Ticket within the warranty period.

  2. Provide order details and describe the issue.

  3. Our support team will review and respond as soon as possible.

6. Notes

  • Warranty policy may vary depending on the product. Please check product details before purchase.

  • Customers are advised to change the password after receiving the account for better security.